Retoure

Die Kosten für die Rücksendung von Waren sind laut unseren AGB von den Kunden:Innen zu tragen*.

Um die Rücksendung für dich einfacher zu machen, hast du hier die Möglichkeit, für 6 € ein Retourenlabel zu erhalten. Die Kosten werden von der Erstattung des Kaufpreises abgezogen.

*Wenn du von unserem Kundenservice auf diese Seite geleitet wurdest, weil etwas bei deiner Lieferung nicht in Ordnung war, übernehmen wir die Kosten des Rückversands. Wähle einen möglichst passenden Retourengrund aus.

This is how it works

We need only some data to registrate a return. Please check the mandatory fields *.

Specify sender address and fill in order data.
Complete information regarding the return order.
Printing documents for return shipment.

Important notes

Please make sure that no outdated barcodes or shipping labels are visible or deface them if so.
We ask to pay attention to an appropriate packing to avoid transportation damages.
Send your parcel via a shop or a branch of the chosen partner.

Sender data

Name or company *

Street*

No. *

Country*

Zip code *

City *

E-mail *

Phone

Order data

Order number *

Find these data on the invoice or delivery note.

Reason of return

Reason for the return, that we can improve our services.

Shipment information

Amount of parcels

How many parcels do well be sent back?

I have read the privacy declaration and I accept it. *

I agree that the cost of the return label of €6 will be deducted from the refund of the purchase price.*

Your documents for return shipment

File	Description

Click on the file name to open

It's that simple

1. Put the return slip into the parcel
2. Attach the shipping label to the outside
3. Take the parcel to the post office

As soon as your return has been processed in our warehouse,
the refund will be made via the original means of payment!

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