Retoure

Eine Retoure mit den dazu erforderlichen Angaben erfassen und direkt alle Dokumente für einen reibungslosen Rückversand des Pakets erhalten.

This is how it works

We need only some data to registrate a return. Please check the mandatory fields *.

Specify sender address and fill in order data.
Complete information regarding the return order.
Printing documents for return shipment.

Important notes

Please make sure that no outdated barcodes or shipping labels are visible or deface them if so.
We ask to pay attention to an appropriate packing to avoid transportation damages.
Send your parcel via a shop or a branch of the chosen partner.

Sender data

Name or company

Street

No.

Country

Zip code

City

E-mail

Phone

Order data

Order or invoice number

Find these data on the invoice or delivery note.

Reason of return

Reason for the return, that we can improve our services.

Shipment information

Amount of parcels

How many parcels do well be sent back?

I have read the privacy declaration and I accept it.

Your documents for return shipment

File	Description

Click on the file name to open

It's that simple

1. Put the return slip into the parcel
2. Attach the shipping label to the outside
3. Take the parcel to the next post office

As soon as your return has been processed in our warehouse,
the refund will be made via the original means of payment!

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