Retoure

Erfassen Sie Ihre Retoure mit den dazu erforderlichen Angaben und erhalten Sie direkt alle Dokumente für einen reibungslosen Rückversand Ihres Pakets.

This is how it works

We need only some data to registrate your return. Please check the mandatory fields *.

Specify your sender address and fill in your delivery data.
Please give us some information regarding the return order.
Print out all return documents for your return shipment.

Important notes

Please make sure that no outdated barcodes or labels are visible or deface them if so.
We ask you to pay attention to an appropriate packing to avoid transportation damages.
You can send your parcel via a shop or a branch of the chosen partner.

Sender data

Your name or company

Street

No.

Country

Zip code

City

E-mail

Phone

Order data

Order or invoice number

You find these data on your invoice or delivery note.

Reason of return

Please tell us the reason for the return to improve our services.

Shipment information

Amount of parcels

How many parcels do you send back?

I have read the privacy declaration and I accept it.

Here are your documents for return shipment.

File	Description

Please print out all documents and put the return slip into the parcel!