This is how it works

We need only some data to registrate a return. Please check the mandatory fields *.

  1. Specify sender address and fill in order data.
  2. Complete information regarding the return order.
  3. Printing documents for return shipment.

Important notes

  • Please make sure that no outdated barcodes or shipping labels are visible or deface them if so.
  • We ask to pay attention to an appropriate packing to avoid transportation damages.
  • Send your parcel via a shop or a branch of the chosen partner.

Sender data

Order data

Find these data on the invoice or delivery note.

Reason for the return, that we can improve our services.

Shipment information

How many parcels do well be sent back?

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